Intelligent Messenger Chatbot

AI-powered customer service solution that keeps your business online 24/7

10K+

Active Business Users

500M+

Conversations Processed

99.9%

System Uptime

50+

Supported Languages

Powerful Product Features

An end-to-end Messenger chatbot solution to power your business growth

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Intelligent Conversation Engine

Powered by the latest natural language processing technology, our chatbot can understand complex user intents and provide accurate, human-like responses. With context awareness, conversations stay coherent and natural.

  • Multi-turn conversation management
  • Intent recognition and entity extraction
  • Sentiment analysis
  • Automatic learning and optimization
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Analytics Dashboard

Monitor your chatbot’s performance in real time and gain deep insights into customer needs and behavior patterns. Intuitive data visualization helps you make smarter business decisions.

  • Real-time conversation monitoring
  • User behavior analysis
  • Satisfaction scoring
  • Custom report generation
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Seamless Integration

Quickly integrate with your existing Facebook Messenger and other social media platforms. Connect with CRM, e-commerce platforms, and other third-party systems to automate your business processes.

  • One-click Messenger integration
  • CRM system integration
  • Payment system connectivity
  • Open API access

Core Features

An intelligent customer service solution tailored for your business

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Smart Conversations

Deep learning-based NLP technology accurately understands user intent and provides personalized responses, making every conversation smarter.

⚡

Instant Response

Millisecond-level response time with 24/7 always-on service, ensuring customers get timely support anytime.

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Data Insights

Comprehensive analytics and visualization tools help you deeply understand customer needs and optimize your service strategy.

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Flexible Configuration

Visual configuration interface allows you to customize conversation flows without coding and quickly deploy a chatbot tailored to your business.

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Multi-language Support

Supports 50+ languages with automatic language detection and translation, enabling you to serve customers worldwide with ease.

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Enterprise-grade Security

GDPR compliant with end-to-end encryption and multi-layer security protection to keep your data absolutely safe.

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Human Handover

Intelligently identifies complex issues and seamlessly transfers them to human agents to ensure customers receive the best solutions.

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Cross-platform Support

Supports Messenger, WhatsApp, Instagram, and more, allowing you to manage all conversations in one place.

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Targeted Marketing

Smart tagging and segmentation enable precise message delivery, boosting conversion rates and customer satisfaction.

Flexible Pricing Plans

Choose the plan that best fits your business needs, upgrade or downgrade anytime.

Starter

€29/month

Ideal for small businesses and startups

  • 1,000 messages/month
  • 1 Messenger account
  • Basic AI conversations
  • Email support
  • Basic analytics
  • 5 custom replies
🔥 Most Popular

Professional

€99/month

Perfect for growing businesses

  • 10,000 messages/month
  • 3 Messenger accounts
  • Advanced AI conversations
  • Priority email + online support
  • Advanced analytics
  • Unlimited custom replies
  • CRM integration
  • Multi-language support

Enterprise

€299/month

Designed for large enterprises

  • Unlimited messages
  • Unlimited accounts
  • Custom AI training
  • 24/7 dedicated support
  • Custom data reports
  • API access
  • All integrations included
  • Dedicated account manager
  • SLA guarantee

About Chatbot

Our mission is to enable every business to have intelligent customer service solutions.

🚀

Our Story

Chatbot was founded in 2020 and is headquartered in Milan, Italy. We are a passionate tech team focused on using AI to transform how businesses communicate with their customers.

We believe that high-quality customer service should not be limited by time or location. With our intelligent chatbot, businesses can offer uninterrupted 24/7 premium service while significantly reducing operational costs.

Today, we serve over 10,000 business customers across e-commerce, finance, education, healthcare, and other industries, handling more than 500 million conversations.

Our Team

Top talent from around the world dedicated to building the best product.

👨‍💼

Marco Rossi

Founder & CEO

👩‍💻

Sofia Bianchi

Chief Technology Officer

👨‍🔬

Luca Ferrari

Director of AI Research

👩‍💼

Giulia Romano

Director of Customer Success

Our Vision

To become the world’s leading provider of intelligent customer service solutions and make AI technology accessible to every business.

Our Values

Innovation: Constantly exploring the boundaries of AI technology.

Customer First: Our customers’ success is our success.

Integrity: Operating with transparency and honesty.

Excellence: Striving for excellence in our products and services.

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Privacy Policy

Protecting your privacy is our top priority.

Last updated: November 2024

1. Introduction

Welcome to the Messenger chatbot services provided by Chatbot. We understand the importance of your personal information and will do our utmost to keep it safe and secure. We are committed to maintaining your trust in us and adhere to the following principles to protect your personal information.

2. Information We Collect

2.1 Information You Provide

  • Conversation content: The messages you send when interacting with the chatbot via Messenger.
  • Contact information: Your Facebook/Messenger user ID and public profile information.
  • Feedback: Feedback, suggestions, or complaints you provide to us.

2.2 Information Collected Automatically

  • Usage data: Interaction time, frequency, features used, etc.
  • Technical information: Device type, operating system, IP address.
  • Cookies: Used to recognize your device and improve your user experience.
Important: We do not collect your sensitive personal information (such as race, religious beliefs, health information, etc.) unless required by law or with your explicit consent.

3. How We Use Your Information

  • To provide, maintain, and improve our chatbot services.
  • To answer your questions and provide customer support.
  • To analyze service usage and optimize user experience.
  • To detect, prevent, and resolve technical issues and security risks.
  • To comply with legal and regulatory requirements.

4. Information Sharing and Disclosure

We promise not to sell your personal information. We only share your information in the following situations:

  • With your explicit consent.
  • With service providers (such as cloud storage, data analytics).
  • To comply with legal requirements or protect our rights.

5. Data Security

We take multiple measures to protect your personal information:

  • SSL/TLS encrypted transmission
  • Strict access control
  • Regular security audits
  • Data breach incident response mechanisms

6. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

  • The right to access, correct, and delete your personal information.
  • The right to restrict or object to the processing of your information.
  • The right to data portability.
  • The right to withdraw consent.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Chatbot
📍 Milan, Italy
📧 privacy@chatbot.com
🛡️ dpo@chatbot.com